Most of our products are shipping from China factory warehouse.
We strive to ship all of our products within 3 to 5 business days of receiving your order.
We shipping by International express (DHL/Fedex/UPS), if your country don’t have these express service, it will shipping by EMS (Express Mail Service by China Post)
Once your order ships, tracking number will update in your order notice, so that you can track your parcel as it makes its way to you.
Each item has its own estimated shipping date on its product page, as well as any additional delays that your order may occur for processing and production.
Some of products stock in our overseas warehouse for faster delivery, It can shipping in one day, at no additional cost to our clients.
– Hebron KY, United Sates (Can delivery in 2-5days after shipped)
– Glenfield, United Kingdom (Can delivery in 1-3days after shipped)
– Bremen, Germany (Can delivery in 1-3days after shipped)
– NSW, Australia (Can delivery in 2-5days after shipped)
Generally speaking, orders with regular shipping generally arrive within 9 to 10 business days after receipt of your order, with the exception of custom-made or special order items. Orders with faster shipping will arrive depending on the method of shipping chosen.
We will notify you of any additional shipping delays that are not listed on our web site, however we cannot be held responsible for shipping delays due to extreme weather conditions, service strikes, and/or any other circumstance that would intervine with typical shipping procedures.
If you have problems receiving packages by certain shipping methods, please let us know when you place your order, otherwise we will select the shipping company with the fastest delivery to your area from our location(s).
We ship all of our orders in plain, unmarked discreet packages with no identifying information about what is inside. Most of our parcels display ‘Shipping Department’ as the contact name on the return address for the most privacy. (International orders are required to display our legal company name on the customs paperwork.)
Yes, you can have your order shipped to a different location than your billing address! If you cannot receive your items at your home address, or your place of work, we recommend contacting your local UPS Store or other private mail box store to have your order delivered there.
When they call you, let them know that you would like to have a parcel held there for pick-up.
Unfortunately, we do not know what your country will charge in regards to customs, taxes or duties, as that every country is different. All of our packages that ship overseas have the contents of the package listed as Clothing Accessories on the customs documentation, along with our legal company name (as is required by law).
Please note that in order to ship international orders, we are required by law to include in an envelope on the outside of the box:
Your invoice is for customs purposes, and there is no way to ship a package without this documentation. This invoice is to be removed from the package by customs. However, customs agents may or may not remove this invoice, and may remain in the envelope. Although we do our best to ensure your privacy with this paperwork, we have no control over what the customs agents do with this invoice.
If your privacy is of the utmost importance, we strongly recommend having your order shipped to a PO box or other holding facility.